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Ratings Report Card*
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by Online Shopper, Dec 10, 2009 This survey only pertains to part of this order. There is still an outstanding potion backordered which is always a little disappointing.
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by Online Shopper, Dec 08, 2009 Just would like to say Improvement Direct is or should I say was the best,only because they no longer honor their purchase account with us anymore as of December 1st.There goes the preferred customer discounts..
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by Online Shopper, Dec 07, 2009 Wonderful experience yet again.
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by Online Shopper, Dec 04, 2009 This was to be an Amazon purchase and they referred us. The item is a Christmas gift so we can't really give a user evaluation,having never seen the item.
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by Online Shopper, Dec 02, 2009 Bad experience b/c used eBillme. Process not as efficient as ccard. Contacted ID(2X); told I didn't understnd pymt proc. &/or ID had not received my payment. Explained receipt showed ID rec'd $. CS was insulting & rude. Order rec'd later than nec.
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by Online Shopper, Nov 27, 2009 Everything I ordered was not a available and it cost me customers.
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by Online Shopper, Nov 23, 2009 One of the two items I ordered was out of stock, but was delivered soon after. In all, I'd say that Improvement Direct was better than average and would shop here again.
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by Online Shopper, Nov 23, 2009 Order was misdirected for filling. Took two weeks to receive it. Still waiting on customer service to respond to my second email has promised.
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by Online Shopper, Nov 23, 2009 What I especially like about your company is the easy to use and quick website.
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by Online Shopper, Nov 23, 2009 Free shipping was the my key factor in deciding to purchase. Best price, plus no additional costs, equals winning the sale.
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